Retningslinjer for frakt

1. Shipping Destinations

We currently deliver to the following countries:

• All European countries.

At this time, we are unable to ship outside these regions.

2. Order Processing & Handling Time

• All orders are processed within 1–3 business days after payment has been successfully confirmed.

• Orders placed on weekends or public holidays will be processed on the next business day.

• A confirmation email will be sent once your order has been dispatched.

3. Shipping Methods, Costs & Delivery Estimates

We offer the following shipping options:

Standard Shipping

• Cost: €9.99 per order

• Free Shipping: Automatically applied on orders over €100

• Delivery Time: 5–10 business days

Express Shipping

• Cost: €25 per order

• Delivery Time: 5–7 business days

⚠️ Please note that delivery times are approximate and may vary due to factors beyond our control such as customs clearance, carrier delays, or local holidays.

4. Tracking Your Order

• Once your order has been shipped, you will receive an email with a tracking number and instructions on how to monitor your delivery.

• Tracking information may take up to 24 hours to update after dispatch.

5. Duties, Taxes & Additional Charges

• All prices displayed on our website include applicable VAT for EU customers.

• Customers are responsible for any import duties, taxes, or additional fees imposed by the destination country (if applicable).

• Please check with your local customs office for more information before placing your order.

6. Shipping Restrictions

• Orders cannot be shipped to P.O. Boxes or military addresses.

• Please ensure your shipping address is complete and accurate. We are not responsible for delays or failed deliveries caused by incorrect or incomplete address details.

7. Delays & Lost Packages

• While we aim to deliver within the stated timeframe, delays may occur due to unforeseen circumstances such as extreme weather, customs inspections, or carrier issues.

• If your package is significantly delayed or lost in transit, please contact our customer service team and we will assist you in resolving the issue with the carrier.

8. Customer Support

If you have any questions regarding shipping, please contact us:

• Email: bedbathandbeyondcustomerservice@gmail.com

• Phone: +33 7 74 16 15 55

• Service Hours: Monday – Saturday, 10:00 AM – 6:00 PM (CET)

We are committed to providing timely assistance and ensuring your order arrives as smoothly as possible.